Reference

Terms and Conditions That Govern Your sstk Account

These terms set out what you agree to when you open and use an sstk account — covering deposits via bKash, Nagad, and Rocket, how your wallet works, and what we expect from you.

Account eligibility by local lawbKash, Nagad, Rocket coveredMobile access terms includedSubject to eligible regions only
sstk Terms and Conditions That Govern Your sstk Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Raise a terms question directly via the live chat widget in your account dashboard. Our team reviews account-related and policy queries and will respond in writing.
Email Support Send a detailed query to our support address if your concern involves account suspension, wallet restrictions, or a specific clause you need clarified in writing.
Account Help Centre Your account settings panel holds a Help section where common terms questions — including bKash and Nagad deposit rules — are answered with step-by-step context.
HOW WE HANDLE THIS

Our Commitments Under These Terms

Account Security

Your account credentials are stored with encryption. We do not share login details with third parties, and any suspicious access triggers an automatic verification step before entry is allowed.

Data Retention

We retain account and transaction records for as long as required by applicable obligations. You can request a summary of your stored data by contacting support through your registered account.

Payment Verification

Withdrawals via bKash, Nagad, or Rocket go through an identity check against your registered wallet number before the transfer is released. This step is non-negotiable and protects your funds.

Term Change Requests

You cannot negotiate individual term changes, but you can close your account at any time through account settings if you no longer accept the terms as written. Pending balances are processed first.

Frequently Asked Questions on sstk Terms

These are the questions we see most often about how our terms work — covering your account, your wallet, and what happens when things need to be reviewed. If your question is not here, reach out via live chat or email.

These terms apply to anyone who opens or uses an sstk account. Eligibility depends on your local law and the region you access the platform from — we do not override local legal requirements.

Yes. Deposits and withdrawals via bKash, Nagad, and Rocket are covered by these terms, alongside the payment provider's own rules. Your registered wallet number must match your account details.

We notify you through your registered account when a material change is made. Continued use of your account after the notification date means you accept the updated terms.

You can close your account at any time through your account settings panel. Any verified balance in your wallet will be processed for withdrawal before the account is deactivated.

We may suspend an account if we identify a breach of these terms, a payment discrepancy, or a mismatch between your wallet and registered details. You will be notified and can contact support to query the decision.

Send a data request through the email support channel or live chat. We will confirm receipt and respond within the timeframe required by applicable obligations in your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.